Reception & The Client Journey
IN THIS LESSON
COVID caused innovation in Psychology and allowed Medicare Rebated Telehealth and Telephone sessions.
This has allowed Psychology Outcomes to provide therapy flexibly and to match the busy lives of our clients. Research shows clients get the best outcomes when they receive a combination of in-person as well as either telehealth or telephone. This lesson will provide our processes as well as a step-by-step guide for clients to access telehealth from our provider called COVIU. We will also attach a step-by-step guide for Psychologists to access telehealth from our provider called COVIU.
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Download the process document for telehealth and telephone
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Download the step-by-step guide to how clients and Psychologists access telehealth