Frequently Asked Questions

geelong psychologist

To answer some of your initial queries we have compiled a short list of frequently asked questions and provided the appropriate answers below.

If you have any other questions related to our approach to treatment, our Geelong Psychologists or our clinic please give us a call on 0414 232 043

Can I book a therapy session via the website?

For new and existing clients, please contact us by phone 0414 232 043 or email reception@psychologyoutcomes.com to schedule your session.

How long are the therapy sessions at Psychology Outcomes?

Each of our sessions run for 50 minutes. This timeframe allows for a check-in on the progress of your well-being, therapy session and to schedule further appointments with your psychologist.

How are fees processed?

Information relevant to payment (debit/credit card), healthcare funds and government support benefits is confirmed prior to your first session and kept securely on file.

  • For Medicare patients: During your therapy session, your session fee is processed automatically with your Medicare rebate coming back to your nominated account.

  • For NDIS patients: During your therapy session, your session fee is processed automatically through the funding you have allocated.

  • For Work Cover patients: During your therapy session, an upfront fee of $260 is processed automatically via your debit/credit card. You are then able to claim your reimbursement back from Work Cover.